Mazin Sidahmed is co-founder of Documented, a nonprofit newsroom that focuses on reporting with and for immigrant communities.
María Arce recently joined Documented as a program manager, leading national training and capacity-building work.
Documented is known for approaching immigrants through a circular journalism model. Rather than reporting on or about immigrant communities in New York City, we start by listening to and understanding their needs — an ongoing process that drives the entire editorial wheel. After receiving more than 100 requests from newsrooms nationwide wanting to learn about our approach, Documented thought it was time to start a training program.
Although conceived years earlier, the launch of our training program coincided with the recent ramp-up in targeting immigrant communities around the country. As a result, newsrooms are scrambling to cover changing policies and also connect with impacted communities.
We believe that the traditional linear journalism approach, in which reporters and editors decide what their audiences want, is obsolete. It is especially limiting when covering immigrant communities, because most reporters and editors making decisions hold a passport or work visa and have no experience with the critical concerns of the people they are covering.
We want to help journalists represent immigrants fairly, free from stereotypes and oversimplifications, providing journalism that helps them make informed decisions.
Last March, Carlos, a community member in New York, reached out with an urgent question: “Is it safe to attend my court hearing?” His friends warned him not to go, and his consulate offered no clear guidance.
We published an explainer on the consequences of missing court and an investigation, incorporating Carlos’ situation and expert sources. We made clear that we are not legal advisors or advocates. But pursuing a full and nuanced answer to Carlos’ question allowed us to address the needs of many immigrants like him.
The circular model’s success depends not on merely recruiting bilingual talent but also on partnering with bicultural thinkers who are part of immigrant communities and are trusted by them. At Documented, we employ a trusted community correspondent, and it was this person that Carlos shared his question with. This approach demands daily persistence, with trust as the bridge that enables us to provide the information our audience needs. It also calls for redefining roles and updating workflows to embed the circular model throughout the entire reporting process.
We are hopeful that newsrooms will step up and work with us to reimagine their approach and presence in people’s lives and neighborhoods, and that in doing so, both journalism and the communities they serve will emerge stronger.
This article is part of Rising to Meet the Moment, a series from the Fall 2025 issue of the Wallace House Journal, featuring reflections from Knight-Wallace alumni, Wallace House board members and the Livingston Awards community on meeting today’s challenges with focus, resilience and resolve. Read more stories from our series:
Christopher Baxter, “Unexpected hope“
Lynette Clemetson, “Stepping up with focus and resolve“
Hayes Ferguson, “Nurturing innovation, adaptability and purpose“
Stephen Henderson, “Choosing civility“
Samantha Henry, “The future of our profession: student journalism“
Tracy Jan, “News deserts and fewer watchdogs“
Margaret Low, “Game Over? Not a chance“
Peggy Lowe, “Defunded, but not defeated“
Amy Maestas, “Building trust through community collaborations“
Kunal Majumder, “Defending the right to report“
Seema Mehta, “Why we keep reporting“
Rachel Rohr, “Swift action for the hardest hit“
Gerard Ryle, “We will not retreat“
Laura Santhanam, “Preserving knowledge“
Mazin Sidahmed and Maria Arce, “Training newsrooms to serve immigrant communities“
Celeste Watkins-Hayes, “Bending without breaking: resilience in academia“
Thomas Zurbuchen, “Never let a good challenge go to waste“











